Apple - Yosemite 101 - OS X Support Essentials 10.10 Training and Certification course

Course Overview

OS X Yosemite Support Essentials training is one of the newest Apple training and certification programs. This course is for three-day duration that gives you an overview of the entire OS X Yosemite. It equips you with skills that cover the best ways to support OS X Yosemite users. Apple training program includes lectures and hands-on exercises that provide real-world experience.

Course Contents

Using OS X Yosemite tools and resources
OS X Yosemite process of troubleshooting
OS X Yosemite features and functionality, which include finding more information about OS X Yosemite.
Preparation of Apple Certified Support Professional (ACSP) 10.10 certification.

Who should participate?

Technical support personnel, Help desk specialists, technical coordinators, service technicians, power users, teachers, technology specialists and others who support Mac users in business or educational organizations.
Technical coordinators, teachers or power users who manage computer networks or computer labs that run OS X.


Basic computer navigation skills and OS X knowledge.

Yosemite 101 - OS X Support Essentials 10.10 training course prepares you for: OS X Support Essentials 10.10 Exam


Upon completion of your Apple training and certification programs, you get recognition for your high-end skills and technical competency.
Apple certifications differentiate yourself and your business.
The certification builds your credibility with clients and employers.
Additionally, Apple training and certification enhances your visibility and reputation in this highly competitive industry.
Besides, you may also publicize your certifications on the Apple Certified Professionals Registry.
Also, you may showcase your personalized certificate and logo that distinguishes you as Apple Certificate professional.

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