Apple - Mavericks 101 OS X Support Essentials 10.9 Training and Certification course

Course Overview

Apple OS X Mavericks Support Essentials 10.9 training and certification program from Mercury Solutions is a hands-on instructor-led training program that validates aspirants’ knowledge of troubleshooting on OS X Mavericks. Apple OS X Mavericks Support Essentials 10.9 training provide IT professionals with comprehensive knowledge of OS X Mavericks. Additionally, the training program imparts best practices and methods for effectively supporting users of OS X Mavericks systems. Our seasoned trainers impart knowledge which is a combination of lectures and hands-on exercise that provide real-world experience.

Who should participate?

Service technicians and others who support Mac user

Help desk specialists
Technical coordinators
Technical support personnel in businesses that use Mac computers
Technical coordinators or power users who manage networks of computers running OS X— such as teachers and technology specialists who manage networks or computer labs

Pre-requisites

Knowledge of OS X and basic computer navigation

Course Outline

Installation and Configuration
User Accounts
File Systems
Data Management
Applications and Processes
Network Configuration
Network Services
System Management

Apple OS X Mavericks Support Essentials 10.9 training course prepares you for:

Apple Certified Support Professional (ACSP) 10.9 certification

BENEFITS

Upon completion of Apple OS X Mavericks Support Essentials 10.9 training program the IT professionals are well-equipped with troubleshooting process and how to use tools and resources.
Additionally, the certified professionals are fully aware of features and functionality of OS X Mavericks, including the knowledge of finding more information.
Also, after completing Apple OS X Mavericks Support Essentials 10.9 training one gets prepared for Apple Certified Support Professional (ACSP) 10.9 certification.

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